Support
Questions, bugs, billing, or anything else: email breadlyapp@gmail.com. We answer within two business days.
Common questions
Lulu didn't call me
- Open Settings inside Lulu and check your call times. You can have up to two per day.
- Calls ring through iOS, so they need notifications turned on for Lulu in iOS Settings › Notifications › Lulu.
- If you missed a call, Lulu leaves a note on your home screen and you can call her back any time that same day.
She can't hear me
Lulu needs microphone access to run a call. Turn it on in iOS Settings › Lulu › Microphone. If a step still won't pass, Lulu moves you forward on her own after two tries. You are never stuck.
Managing your subscription
Lulu offers auto renewing weekly and yearly subscriptions. Everything to do with billing lives in your Apple account: open apps.apple.com/account/subscriptions to change your plan, see your renewal date, or cancel. Cancel at least 24 hours before a period ends to avoid the next charge. Restore Purchases inside the app re-links a plan you already bought on another device.
Changing what Lulu knows about you
Your answers, your manifestations, and your call times are all editable in Settings. Editing your answers re-syncs your manifestations so future calls follow the change.
Deleting your account
Settings › Delete account removes your account and everything in it, including your voice recordings. You have 30 days to sign back in and restore it. After that the data is permanently deleted.
One thing to be clear about
Lulu is a motivational companion for a manifestation practice. She is not a therapist and gives no medical or mental health advice. If you are in crisis, contact your local emergency number. In the US you can call or text 988 to reach the Suicide and Crisis Lifeline.